We’re committed to creating helpful, responsible finance solutions that customers trust and helping our partners grow. As part of BNP Paribas, a European bank with global reach, we bring expertise, innovative thinking and valuable customer insight to fuel growth for our partners. We’ve significant motor experience working with a book of over 20 Billion Euro’s, present in 12 countries and have forged 16 manufacturer partnerships making us a leading motor finance provider globally. In addition, BNP Paribas is delighted to support the Vauxhall and Opel finance business across Europe bringing further auto expertise to the group. Now with ambitious growth plans we will launch our new motor finance solution in the UK to help our partners attract customers, drive sales and increase customer loyalty.
Our top priority at carwow is providing a great experience for all customers and dealers. We love working with manufacturers and dealerships that share this goal and we're proud to sponsor the category recognising this.
carwow aims to empower dealer partners by helping them reach their own goals. Our year-round marketing spend across digital and social channels is supported by seasonal campaigns focusing on TV, radio and outdoor spaces. Targeted email campaigns to in-market customers also boosts the level of enquiries carwow dealer partners enjoy.
Alongside this marketing, carwow also provides training to assist with the transition onto the online retail space. Dedicated Partnership Managers are assigned to dealership groups, consulting and advising partners to ensure they get the most from carwow.
Working with all the brands represented in the UK, carwow has access to market wide data on the automotive industry. By observing customer behaviour from research phase to purchase, there are many key data points we provide partners with. For example, we can highlight where you are conquesting from, where your enquiries are coming from and what type of enquiries are the highest converting.
carwow partner dealers can increase their revenues, reduce marketing spend, gain customer behaviour insights and speed up their stock turnover. No subscription costs - only pay when you sell a car.
Visit https://dealers.carwow.co.uk to find out more.
LTK Consultants Ltd is very pleased to be sponsoring the Dealer Principal/General Manager of the Year category at this year’s AM Awards.
For over a decade, LTK Consultants has been assisting Vehicle Manufacturers and Dealer Groups in creating and implementing strategies that deliver growth in
Customer retention is still one of the hottest issues faced by dealerships, as no one likes seeing valuable customers disappear into the arms of a competitor. Whether you have your own contact centre, or require us to contact your customers, our unique approach to the customer journey and use of our bespoke “Konnect” CRM software, we have proven success in improving booking levels. This involves getting new and lapsed customers to return for servicing & MOT’s, as well as improving response times for 1Link and Motability customers.
We fully understand that delivering “Good” customer service is no longer enough, and that your customers all require exceptional Personal Service.
Whether you currently measure your progress by CSI or NPS scores, our exciting new “BOT Technology” – artificial intelligence allows us to request and respond to customer feedback at a fraction of the cost of the traditional “human” contact centre approach.
The dealer groups that we have worked with will attest that through our focus on People, Process & Communications we have assisted them to make their “Good – Better” and their “Better – Best!” resulting in their achievement of Upper Quartile status.
Santander Consumer Finance is delighted to continue its support for the AM awards, through sponsorship of the award for Best Used Car dealer (independent franchise).
Over the past decade Santander Consumer Finance has established itself as a leading player in the automotive finance sector, supporting our retailers with a comprehensive range of finance and add products that meet the varied and changing needs of its retailers and customers.
Our nationwide sales team provide a consultative approach to working with the retailer network, developing strong business relationships, providing ongoing training and coaching, MI and regulatory support with a strong focus on customer retention, provided through our unique Customers for Life programme, available without fee to all supporting dealers.
To help retailers sell more cars, more often and more profitably our digital proposition enables retailers to sell these products via both on and offline channels.
Our vision is to develop the leading sales channel in the automotive finance market, driven by our corporate values of Simple, Personal and Fair.
We look forward to meeting you at the awards and we send our best wishes to all the nominees for the Best Used Car dealer award.
If you would like to find out more about our wide range of products and services please visit https://dealer.santanderconsumer.co.uk/
Car Care Plan is delighted to continue its support of the AM Awards in 2019 as we again sponsor the ‘Used Car of the Year’ Award. The awards always deliver a fantastic atmosphere and a great evening’s entertainment and we’re looking forward to joining the celebrations again this year to mark the industry’s success stories and outstanding achievements.
Car Care Plan has a range of products for manufacturers, groups and dealers specifically designed to protect customers and insure their investment. Backed by extensive dealer training and development support, your dealerships can provide customers with award-winning levels of customer service and access to 5-star Defaqto rated products.
We look forward to seeing you all for another wonderful awards dinner and would like to wish all the nominees the best of luck. http://www.carcareplan.co.uk
RAPID RTC is a multinational brand providing automotive manufacturers and retailers with cutting-edge B2B lead management and lead generation software solutions. Serving more than 2,500 clients in 20 languages and 30 countries, our core product portfolio includes our flagship RAPID RTC Lead Manager and Chat technologies. As a global tech company founded in Canada decades ago, we are solely focused on improving businesses’ digital lead management practices. Our brand promise: bring value to our clients by maximizing their customers’ experience across multiple digital communication channels. Our European headquarters are in London, U.K, with international offices in Paris, France; Winnipeg, and Toronto Canada; Dallas, U.S.A. RAPID RTC is part of the DMT Group of companies which was founded in 1996. For more information on RAPID RTC and our products, please visit www.rapidrtc.co.uk
People are the most important aspect of any business. Great people differentiate a business through their service, innovation and skill. At AutoProtect, we firmly believe our people make us different. On-going training is an integral part of our success in retaining and attracting high quality talent.
Whether it is in skills, culture, health and safety, compliance, or continuous professional development, we are proud to support and endorse an award that encourages excellence in training within our industry.
In our area of F&I expertise, the need for high quality, measurable training has never been more important as the industry embraces FCA regulation. However, investing in people simply for compliance sake should not be seen as the only driver. Developing people is about creating a distinctive, positive and tangible customer experience. This is our philosophy and one we believe the winner of this prestigious award will be striving to achieve. Our best wishes to all entrants.
Autoclenz is proud to be partnering the AM Awards in 2019 for the 5th year running, sponsoring "Best Used Car Performance" which aligns perfectly with the Autoclenz experience. Whether you are a Retail Dealership, Volume Refurbishment or Daily Rental Operator, the ability to consistently deliver a high quality customer experience is paramount.
This year Autoclenz celebrates 50 years of success within the Automotive Industry, offering a full solution to all preparation needs with services ranging from Valet, Meet & Greet, Delivery & Collection, Premises Cleaning, Imaging and a fully managed Cosmetic Repair service which includes our new Mobile Diamond Cut Alloy Wheel Repair vehicle.
From the quality of service to the regular proactive account management through to innovative IT that allows you to control your operation and spend per unit, Autoclenz is best placed to deliver the full one-stop, award winning outsource solution to the Motor Industry.
Supagard was founded in 1988 and this year marks our 30th Anniversary as the UK’s market leader in professionally applied automotive paint and interior protection products. As automotive engineering has evolved over the last 30 years, so too has our market leading technology and what better way to celebrate our three decades of innovation than to once again sponsor the AM Awards New Car of the Year category.
Supagard’s reputation for quality is second to none - many manufacturers, dozens of dealer groups and hundreds of retailers think so too and we recognise the importance of supporting them to grow profitability and to meet the demands of new challenges in the constantly evolving marketplace.
Our programme of continuous research and development has led to the launch of various innovative new products including a Polysilazane paint sealant, a unique Leather Preserver with guaranteed protection against spills and stains and a Quick Drying Fabric Protector which saves valeter time. Rigorous independent testing ensures our products are among the most technologically advanced treatments available and maintains Supagard’s technical superiority over other products.
Retailers have another strong advantage thanks to our competitive price structure and no-quibble guarantees and Supagard’s team of dedicated Area Managers work in conjunction with each retailer to provide training, develop sales and grow profitability. A wide range of Supagard Aftercare packs also offers the opportunity to generate additional revenue from repeat sales of the product range.
Thirty years on from our foundation, the Supagard philosophy is still the same – give our trade customers the best quality, value and service around and make it easy for them to sell our products and maximise their profits at the same time.