Supported by
Car Care Plan was founded back in 1976 providing Warranty products to the automotive market. In the 47 years since being founded, the company has gone from strength to strength to become one of Europe's leading providers of vehicle warranty and motor related add on products.
Today, the company registers over 1.4 million products annually, with active policies in over 80 countries worldwide. Our inhouse insurer carries an A- rating from credit rating agency AM Best, with further backing from our fellow A- AM Best rated parent company AmTrust.
Over the past 45 years, Car Care Plan has built relationships with over 20 major manufacturers and over 2,000 group and independent retailers. Alongside this, the company has significantly expanded its product range, offering a core product range of Warranty, Asset Protection, Cosmetic Insurance, Alloy Wheel Insurance and Tyre Insurance, with complimentary additions including MOT Test Cover, Roadside Assistance and Service Plans. With each of the company's insurance product lines carrying a 5 star defaqto rating. Heading into 2023, Car Care Plan has retained their AM Dealer Recommended rating for Warranty for a 13th consecutive year.
carwow is the go-to destination for buying and selling cars. We operate a fair and transparent marketplace that connects over 9 million UK drivers with trusted dealers and brands. We exist to put everyone in the know and make car buying and selling, well, a bit more wow!
We are the number one marketplace for new cars in the UK, Germany and Spain, and our new ‘Sell My Car’ product, allows dealers to buy stock directly from drivers – so you can now buy and sell all in one place.
Dedicated to helping the auto industry embrace online, we offer a suite of data-driven tools and services - including lead generation, stock sourcing, e-commerce training, marketing and advertising.
Having started as a reviews aggregator, we’ve become one of the most influential names in consumer car media. With over 7.8million subscribers, our YouTube is fronted by our car expert Mat Watson and is now the biggest automotive channel in the world.
Castrol is one of the world’s leading lubricant brands and has a proud heritage of innovation and fuelling the dreams of pioneers. Our passion for performance, combined with a philosophy of working in partnership, has enabled Castrol to develop lubricants and greases that have been at the heart of numerous technological feats on land, air, sea, and space for over 100 years.
There are currently over 150 independent workshops in the UK and Ireland that carry ‘Castrol Service’ branding. Through this network, Castrol provides workshops with training solutions and marketing offers to increase traffic and enhance upsell opportunities. It also issues workshops with a third-party quality certification via TÜV. Castrol Service workshops receive a host of other benefits, such as the ability to offer customers a free engine warranty on any vehicle serviced using Castrol lubricants.
Today, Castrol is helping drive sustainability with its Path360 strategy that sets out aims for 2030 to save waste, reduce carbon and improve lives. Castrol is part of the bp group and serves customers and consumers in the automotive, marine, industrial, and energy sectors. Its branded products are recognised globally for innovation and high performance through a commitment to premium quality and cutting-edge technology.
Castrol is pleased to be sponsoring the Dealer Principal / General Manager of the Year Award at the 2023 AM Awards and wishes luck to all category entrants.
Indra was founded in 2013 on a mission to create the smartest way to power EVs (electric vehicles). With its design, R&D, engineering and manufacturing operations based in Malvern, this British company has fast become a leading EV and smart energy technology business. It is creating tomorrow’s sustainable energy ecosystem today through the use of pioneering technology that integrates the car, the home and the grid.
Indra has designed a range of innovative EV chargers that offer more convenient, reliable, cheaper and sustainable EV charging capability. The company has also developed the first viable bi-directional V2G (vehicle to grid) charger which allows power to flow both ways, enabling users to control the flow of energy to where it’s most needed. This revolutionary technology means customers are able to access energy when needed and at its cheapest and most sustainable, and it also assists the grid in balancing energy load and demand.
By working with carefully selected professional installer networks, Indra’s high-quality, high-performance products are easy to install and operate; and are already in use in thousands of home and commercial locations worldwide.
Santander Consumer Finance is delighted to continue its support for the AM awards through sponsorship of the award for Used Car Dealer of the Year.
For the past 17 years Santander Consumer Finance has established itself as a market-leader in the automotive finance sector, supporting our dealers with a comprehensive range of finance products that meet the diverse needs of today’s retailers and customers.
Our nationwide sales team provide a consultative approach, developing strong business relationships, providing training, coaching, MI and regulatory support. With a solid focus on customer retention, provided through our unique free Customers for Life programme and market leading platform Gateway3Sixty.
Times change but our principles remain the same, our vision is to develop the leading sales channel in the automotive finance market, driven by our corporate values of Simple, Personal and Fair.
We look forward to reconnecting with you at the awards and we send our best wishes to all the nominees for the Used Car Dealer of the Year award.
If you would like to find out more about our wide range of products and services, please visit www.santanderconsumer.co.uk/dealer
SecretService™, powered by BookMyGarage, is the proud sponsor of AM’s Best Online Consumer Experience Award.
SecretService™ helps AM200 groups take aftersales market share of segment 2 and older vehicles, with a guaranteed minimum 400% revenue return.
Grow aftersales turnover
Grow your aftersales bottom line by attracting customers into the workshop who wouldn’t otherwise have considered a franchise. Over 80% of bookings are typically conquest (customers unknown to the group). Just one of AM’s top 5 dealer groups has already received 60,000 bookings through the programme.
Maximise profit
Your normal services are not discounted. The older vehicle parc ensures highly profitable returns, with existing partners making £100+ profit per job (on average). We work closely with our partners in a proactive, transparent and dynamic way and ensure maximum returns through the support of dedicated client success managers and industry leading reporting systems.
Retain customers
The remaining 20% of bookings are from:
- lapsed customers - reintroducing them back into the network
- retained customers who were about to book elsewhere - our intelligent systems will know exactly when one of your customers is about to leave you.
No-brainer
You’re guaranteed a minimum 400% revenue return & the comprehensive real time reporting show results. Customers book entirely online into your available diary workshop slots. No bidding. No new systems. Just more customers.
Enquire now through secretservice.co.uk for a demo or to find out more.
As the warranty solutions partner of choice to leading franchised motor dealers and used car supermarkets since 1984, we are proud to be sponsoring the Dealer Group of the Year (up to 10 sites) award.
Warranty Administration Services have been the market-leading car dealer warranty solutions provider since 1984. The very nature of our self-funded approach to warranty means we have zero vested interest in our clients’ expired profit. We instead, work in partnership with our dealers.
As a dealer-orientated business, we celebrate partnerships with our clients that span over three decades. Our relationships built upon shared values of trust, transparency, and honesty. Our aftercare solutions offer unrivalled flexibility as dealers can choose to override rejected claims, using their warranty pot for goodwill.
We grow leading franchised motor dealers and used car supermarkets through our 100% expired profit return policy, delivering every unclaimed penny back to your bottom line. We will put you in control of your aftersales strategy, with bespoke aftercare that meets franchising standards and customer expectations.
If you want to profit from your warranty and need a safe pair of hands to protect your customers and your brand, then our team of experienced professionals can deliver.
“This is a key benefit to our warranty and a pivotal strategy in our aftersales.” (Paul Hendy, CEO, Hendy Group).
Get In Touch Today
Bumper is a multi-award-winning payments platform for aftersales, accessories and add-on products. We partner with over 4,000 franchises, helping drivers pay for motoring costs, through a variety of different payment options, the core being Buy Now Pay Later (BNPL).
Bumper’s market leading PayLater product enables drivers to afford unforeseen bills and free up their disposable income by spreading the cost, helping dealerships retain more customers and win new business. It also increases dealership’s customer satisfaction and helps convert more work making businesses more profitable.
Bumper’s products are seamlessly integrated into all major VHC, DMS and video systems, reducing manual admin by passing secure and accurate data in real-time, meaning work is approved quicker and helps dealerships run more efficiently.
The PayNow product range now includes Open Banking Payments, enabling dealerships to take one-off payments in full. It’s a secure and contactless payment solution that provides a seamless mobile experience, ensuring high service levels are maintained – whilst offering customers the convenience of paying from anywhere. Other options include digital payment methods such as Google and Apple Pay which also removes the need for customers to read card details over the phone or come on-site to make payment.
Bumper have featured in the Financial Times Top 1,000 fastest growing companies in Europe for the 3rd year in a row and are backed by Porsche Ventures, Jaguar Land Rover – InMotion, AutoTech Ventures, Revo Capital, and Itochu to help support their expansion across the European automotive sector.
CarGurus and PistonHeads are delighted to support the AM Awards 2023 and join in honouring the achievements of our market leaders. Despite all the challenges and economic uncertainty our industry has faced in recent times, these awards allow us to celebrate the outstanding contributions of our industry’s best.
We look forward to gathering with many of our partners, colleagues and friends at the Park Plaza Westminster Bridge Hotel in London on May 11th for what is sure to be a wonderful night of celebrations.
We are excited for the months and years ahead as CarGurus and PistonHeads continue our support, growth and partnership alongside our clients. Like many of our partners, we are focused on the future with significant investment planned for our site, brand, product and features throughout the year.
To learn more about how a CarGurus and PistonHeads partnership could help grow your dealership and maximise your advertising spend, call our team any time on 0800 808 5557or request a demo.
We are very proud to be sponsoring the EV of the car award at this years AM Awards. Having started in 1992 we are the largest and longest serving manufacturer of Paint and Upholstery Protection to the UK Franchised Dealer industry. We are not a marketing company like most of our competitors so can have greater control over pricing and supply. This was highlighted during the pandemic when rather than close, we switched to making Hand and Surface Sanitisers.
2022 was the first full year of our new Diamondbrite Ceramic Paint, Fabric and Leather protection being available, which as with everything we sell is made at our factory in Loughborough. After 4 years of product testing and development Diamondbrite Ceramic takes Paint Protection to a new level of performance never been seen before. Although our 2 stage Paint Protection is still available many customers have switched to the new Ceramic product. As a result they have seen an uplift in customer satisfaction, sales and profit margin.
Diamondbrite Ceramic is a unique ultra hard coating that is not available from anywhere else in the world. Developed to be easy and quick to apply it doesn’t cause any application issues unlike other advanced Ceramic Coatings. It can be applied to paintwork, wheels, plastics and glass giving dealers a huge incremental profit opportunity.
In addition to the lifetime guarantee the customer receives either a box or ‘Luxury Doctors Bag’ aftercare kit. These contain after care products from our latest Ceramic Range including Ceramic Glaze, Ceramic Blast Snow Foam and Ceramic Shampoo as well as a luxury Buffing Buddy Microfibre Cloth and Microfibre Wash Pad.
Diamondbrite Ceramic is perfect not only for luxury vehicle brands but also for increasing margins on all premium spec. vehicles.
Contact us today for more information:
Who would have thought that semi-conductor shortages would bring the Automotive sector New Car Sales arena to its knees, however as our cars have become more of a computer on wheels this has been the case. More emphasis has had to be placed on helping customers into alternative vehicles, or even ‘As New’ vehicles, whilst also excelling in Aftersales support for those customers holding onto their current vehicles for a little longer.
It is in this atmosphere of transition that LTK Consultants Ltd is very pleased to once again be a sponsor of the AM Awards ‘Best in Customer Service’ category for 2023, that recognises excellence in every area of our sector.
LTK Consultants has been assisting Vehicle Manufacturers and Dealer Groups for over a decade, in creating and implementing strategies that deliver growth in
- Customer retention
- Customer contact
Omni-Channel – is a term that we are all becoming familiar with as online contact, browsing, and purchasing becomes more of the norm across both Sales and Aftersales departments.
So, whether you have your own contact centre or would like LTK to contact your customers on your behalf, our unique approach to Customer Journey Management and the use of our bespoke “Konnect” software modules, has a proven track record of success with a number of Dealer Groups in improving Service booking levels and Vehicle sales appointments.
www.ltkconsultants.co.uk or 0121 647 5539 for more details
We’re pleased to sponsor an AM Award in 2023 – and delighted to be involved with the Independent Dealer of the Year category.
Startline now works with more than 70% of the UK’s top 50 independent dealers by turnover - alongside 50% of their top 100 franchised counterparts – and are continually impressed by their dynamic and agile approach to the market. We see this very much in our specialist sphere of motor finance, where dealers are often among the first to embrace new ideas, such as our flexible finance offering designed to sit alongside each dealer’s prime lenders.
When a frontline lender turns down a potential car buyer, we are often able to help. Our unique approach uses a market-leading scorecard, sophisticated technology, and human expertise to offer highly competitive products and service standards. Ultimately, we approve around one in three individuals for HP and PCP who have previously been refused finance because of their non-standard credit profiles.
When your prime lender steps back, Startline steps in. We look forward to seeing you at the AM Awards.
For further details, please visit www.startlinemotorfinance.com
PIB Automotive Group - tailored solutions for the automotive sector.
With collaboration at the heart of the business, expert teams from four key sectors of PIB work in partnership with retailers to deliver key sector insight, help manage existing and emerging risks and to improve profitability.
Driving performance through innovation and insight, PIB Automotive comprises:
PIB Insurance Brokers
Delivering the right protection at the right price, supported by claims management, trend identification and remediation support.
PIB Risk Management
Access to face to face consultancy and online solutions to enhance how risk is managed across your business. Suited to organisations of all sizes across single or multiple locations.
PIB Employee Benefits
Benefits experts, and leaders in protection, risk, healthcare and workplace savings.
Cooper Solutions
Analytics and insight to improve processes and drive performance and profitability.
Technology and innovation in one place.
Contact Charlie Upton, Regional Managing Director, for more information or visit PIB Automotive.
